We can't wait to have you on the team for another 12 months!

The steps you take to renew depend on whether or not your membership has expired already.

If your membership has already expired 

(i.e. Your expiry date has already passed and you can't access your dashboard):

  1. Go to our "Join" page or click any "Join KIDDO" or "Purchase now" button
  2. Enter the number of children:
    • if you're a Primary School - enter the number of students aged kindergarten/pre-school to year 2
    • if you're an Early Learning Service - enter the number of approved places 
  3. Then click "Get started"
  4. Then, where it says "Already have an existing account" click "Log in here >" - This is very important to ensure that you retain all of the data in your existing account
  5. Enter your payment details, review your order and complete the purchase (Note - if you have a promo code, make sure you apply this too)

If your membership has not yet expired

(i.e. Your expiry date is in the future and you can still access your dashboard): 

  1. Log in
  2. Click on your profile (the person icon) - It's on the top right-hand side of your dashboard once you've logged in.
  3. Click "Renew your membership"
  4. Enter the number of children:
    • if you're a Primary School - enter the number of students aged kindergarten/pre-school to year 2 
    • if you're an Early Learning Service - enter the number of approved places 
  5. Then click "Get started"
  6. Enter your payment details, review your order and complete the purchase (Note - if you have a promo code, make sure you apply this too)

Once you've completed your purchase, we'll send you an order confirmation and tax invoice email. If you need any assistance with your renewal, please contact us, we're here to help!