I’m on a trial but ready to purchase a membership, what do I do?

If your trial hasn't expired yet:

  1. Log in to your KIDDO account
  2. Click on 'Upgrade Now'
  3. Review/update the number of approved places at your service
  4. Enter your payment details – you can pay by credit card or invoice
  5. Click 'Complete Membership Purchase' and your purchase will be processed immediately

That’s it — you are set to go

  • If you chose to pay via credit card, you will be emailed a tax invoice receipt for your records.
  • If you chose to pay via invoice, the KIDDO team will be in contact with you shortly to confirm details for the invoice. You will not receive access to the KIDDO website until your invoice has been paid.

If you need any assistance transitioning to a paid membership, please don't be afraid to contact us. We're here to help!

 

My trial has expired and I'd like to purchase a membership, what do I do?

  1. Log in to your KIDDO account
  2. Click on 'Renew Membership'
  3. Review/update (click on 'edit') the number of approved places at your service
  4. Enter your payment details – you can pay by credit card or invoice
  5. Click 'Complete Membership Purchase'

That’s it — you are set to go

  • If you chose to pay via credit card, you will be emailed a tax invoice receipt for your records.
  • If you chose to pay via invoice, the KIDDO team will be in contact with you shortly to confirm details for the invoice. You will not receive access to the KIDDO website until your invoice has been paid.

If you need any assistance, please don't be afraid to contact us. We're here to help!

 

Do I need to enter my credit card details to start a trial membership?

No! There’s no credit card required and there is no obligation to continue to a paid membership after your 30 days has ended.

What can I access with a trial membership?

A trial membership gives you access to everything that a paid membership has to offer except our professional development courses. There is also a maximum of 5 downloads during your free trial.

Can I add other staff and multiple rooms to my trial membership?

Yes, you can add as many staff members and rooms as you like during your free trial. This will allow your colleagues to explore the KIDDO platform with you.  For step-by-step instructions, head to the Support menu and see Add rooms and Add Staff.